This happens occasionally. If you really have a “flair for languages”, you may prefer to join a higher-level class, even if you haven’t completed all the material in between. Some people are happy to study certain points themselves to fill in the gaps; they take the course not so much to understand the grammar and so on as to practise using the language in real life. Alternatively, the teacher can suggest additional material that you can work through to supplement what you are covering in class.

Our introductory courses are set at a fairly easy level. However, it is possible that some people, especially if they have never learnt a language before, will find certain aspects of the course a little difficult. Don’t worry! You are not alone! Talk to your teacher, as there may be some extra things you could do to improve. If, towards the end of the course, you feel that things are still not clear, think about repeating the course at the same level. Some people feel they need two attempts to really get the hang of it.

First of all, talk to your teacher, or come and talk to the management staff. If it seems to be the right thing to do, and we have space in a more appropriate class, then we will of course move you.

It all depends. If there is space in the class, and we believe we can fit you in without inconveniencing the other students, then we will certainly consider. We may be able to arrange catch-up lessons. Please contact us to discuss this.

No. The course fee you pay includes all course materials. The reason we do not ask students to buy textbooks is because:

1) the standard textbook is designed for full time language learners and hence not very appropriate for adult professionals;
2) generally standard textbooks put a heavy emphasis on learning grammar from the very start. This puts off a lot of students;
3) text books are designed for equal emphasis on reading, writing, listening and speaking skills. Given we do not emphasise on reading/writing skills at the beginners level, the books are sometimes not a very good fit with our teaching approach.
4) textbooks are very expensive, and if you only use 10% of the book in a course, it's not great value for money.

We do encourage language learners to buy a dictionary though; whether it's paper or electronic doesn't matter. In fact those of you with IPhones/Ipods may well consider dictionaries and translation apps on the Appstore.

For most of our lower-level standard courses, students will be issued with a coursebook at your first class.

We accept payments by:

  • VISA or Mastercard,
  • Direct credit into our bank account
  • cheque
  • cash
  • Euroasia gift voucher

We do ask that our clients pay upfront in order to confirm their enrolment in a course. As we accept enrolments on a first-come-first-served basis, sometimes the more popular classes do fill up pretty quickly, so it pays to enrol early.

Let us know not less than one week before the start of the course, and we will transfer the fees to a later date or refund your fees, less an administration fee of $60.

It doesn't happen very often, but if we do need to cancel, then of course we give you the option of transfer to another course at a later date or a full refund of all fees.

Just come to reception. One of our staff members will be looking out for you, and we'll tell you where to go. All you need to do is to bring a pen and notebook; we'll take care of everything else.

Absolutely. Please call us on 0800 EUROASIA (0800 387 627), if you have any questions about anything at all (eg if you want to talk about which language or level suits you best). If for any reason you can’t get through, please leave a message and we will call you back as soon as possible. You are also welcome to visit our Auckland centre at 10 Titoki Street, Parnell (between Birthcare and ACG Parnell College). Do call us prior to making your trip so that we can make sure the right person is around to answer your questions.